Worse service and bad attitude and still sitting with my money

What a awful experience to have in an awful hotel. I booked and prepaid on booking.com ten days before my actual arrival and still the hotel could or would not assist saying they hadn’t received the money from booking.com. I was forced to pay again before I could check-in and then phoned booking.com at my expense to be told the hotel had been sent a virtual credit card for payment - the hotel could either not process this or didn’t know how too and made it my problem. The staff was rude and I was made to feel like a ******** trying to check-in on a booking that was prepaid - to date not a word from the management- they clearly as *********** as the staff - I would not recommend this property to anyone planning to stay in Langebaan.