EF
Eddie F

1 reviews | Active since Apr 2014

24 May 2015, 11:25

Worst restaurant experience ever.

We went to The famous butcher's grill after my wife bought a special package for four with Groupon.<br> <br> People, be warned, this place is extremely pricey, with waiters and management with a bad attitude towards unhappy customers.<br> <br> The long and short, I was the only on my table to not receive a steak the way I ordered it. When pointing this out to my waiter, who did not care to wear deodrant, he said it was my fault, and was unwilling to exchange it. When I approached the manager, she had the same attitude. We spent close to R800 with them and still a happy customer is not a priority. I was not planning on tipping the waiter due to his lack of professionalism, and when the bill came, I was shocked to see that a 10% service charge was mandatory. Suddenly it made sense the the waiter could not care less about the service he was providing. Extremely poor guys. <br> <br> People, stay away from this place. <br>

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