Manager Delivers Bad Service

I've been a customer here for almost 3 years and I love the place. I find the waiters, front desk staff and even the guys in the parking to always be very welcoming.<br> <br> Saturday I arrive for dinner and I'm greeted by Donovan rather abruptly about confusion over our reservation. After we find it , he barks that the place is full and he will not take any walk ins. <br> <br> A bit shaken by this, we decide to leave immediately after our meal. As we leave, a waiter comments that we're leaving early which is not the norm. Donovan asks if there's a problem and I say yes, the way he received us and the way he handled the reservation query. Then he gets obstreperous and offers a half ****d apology that starts an argument. Then I turn away from him for a second, I look back to find him rolling his eyes at me! What manager roles his eyes while the customer is standing right there. And in front of his staff?? As I leave, I turn back and he's still rolling his eyes and waving his hand as to dismiss me.<br> <br> He's behaviour was uncalled for and really just bitters all the great experiences we've ever had there. A manager who treats his customers like this will send your money straight out the door.