I would never recommend The Famous Butchers Grill Cape Town

A one star is to ambitious...

Worst experience ever......

I decided to take my wife out to dinner for valentine's day to the famous Butchers Grill in Cape Town.

We arrived after making a booking for 8pm only to wait for 30min as no table was booked. We were fine with this as we do understand valentine's day can be a difficult one for restaurants. We were seated by the manager at an table that wasn't cleared off properly we understood this as well. We waited for 40min with no waitress/waitress introducing them to us. Still no drink order taken. At this point my wife and my patients started wearing thin. We asked the manager to call our waitress as we have no idea who to ask for drinks. The waitress took or order and 10min later brought our drinks. I ordered a norther drink from the waitress before my wife and myself went for a smoke outside. When we came back about 8min later still no drink. 10min went bye still no drink at this point my wife's drink has been done as well. Again putting my hand up like a school child to try and get anyone's attention. About 5min later we told the manager that the service is really really bad and we rather going to take the bill and leave. At this point he apologized and told us unfortunately she's not one of his strong staff and that 2 strong waiters didn't pitch for work. He took our food order along with our drinks order. The food took long but wasn't bad at all. I can't tell whether the table salad is good or not as we never received it. I asked for ground pepper I'm still waiting. I'm at home already still waiting on our table.

I would have gotten better service going to a spur.