dissapointed

Since logging a compliment with Entertainer regarding an incident with Rustica Restaurant in Pretoria i was informed they would get in touch with me.Few days later I contacted Entertainer again after they did not get in touch i explained the situation again.They again promised to get in touch when i contacted them last week Thursday.Said the matter has been escalated.Never reverted back to me.Rustica restaurant the same.The owner promised to revert back to me after investigation.Never did.Pathetic service from both parties.