Very low quality Keratin Bonds

So I ordered Keratin bonds from the dream hair comp. On their website it states that the hair is 100% remy indian hair. Well, for 2 years I have ordered 100% remy indian hair from another supplier that unfortunately had no stock. This extensions I received is completely of the lowest quality hair, literally like doll hair. After the 1st wash, also keeping in mind I have had it in my hair for 2 days, washed it properly with sulfate free shampoo and let it air dry, no heat was app****, it frizzed like my daughter's barbiesoll's hair , it feels like grass, the hair knots so much, the hair is incredibly thin and falls out for no reason after having it installed by a professional. Hair everywhere on the floor, in full length. I struggle to brush it as it makes 100's of knots. It looks like a big ball of frizz. Definitely not the 100% remy Indian hair I was used to and paid less for. This is absolutely disgusting and I have wasted 2400 on this, costing me now to order from another supplier and have the new hair re installed. Very very disappointed and wish I knew the hair is of such low quality before I ordered and paid.