Gateway, Wavehouse , Paid too much for dissapointing, not worth it expo.

What a disappointment, and huge waste of money.

We live in Shelly Beach, KZN, and decided to go with our 2 children to the Dino Expo at gateway. From your advertising, we were lead to believe it was like the expo that was at Suncoast some time ago.

So, after travelling 120km one way, we get to Gateway. We then have to walk around all over at the Wavehouse side, asking several people how we get to the Expo, as there were no signs posted. Eventually we found out we have to go through a side gate (still no advertising). Then we have to walk around and eventually find the tent in the back corner.

We then pay the R120.00 per adult, and R100.00 per child to gain access to the tent (so a total of R440.00 just for those tickets). We get into the tent, and there is very little to see there, only a few fossils, and a smalll selection of animatronic dinosaurs. One of them was not even working. So total time around inside the tent was a total of 5 minutes!

My son decides to go to the corner where you can take a picture sitting on the dinosaur, or inside the egg, and the 2 staff ladies at the corner shout at him because they are 'out of order' and he cannot go there. HOW CAN A STATIC EGG BE OUT OF ORDER?

My Children were also looking forward to digging for the Dinosaur bones (As was advertised on your site), but as it was raining, they said that we cannot do that. THIS IS THE COAST! How can you not plan for rain, especially as it comes into summer. That should have been INSIDE a tent, or undercover.

And then, you ask R30.00 per child per ride to go on the train/dinosaur outside the tent.

So, after going all the way to Durban, we pay R440.00 to look at a few animatronic dinosaurs (and the Teranadon was not even working), Then have a quick 5 minute walk around the tent and out, and that was it. We actually spent longer at the ticket table outside then we did in the tent.

This has really been a disappointment, and a *******! Several people were complaining to the staff about all the above, but the staff were dismissive, and argumentative. I wanted to ask them for a refund, but I did not want my children to be subject to all that negativity, especially just after their tremendous disappointments.

As we did not purchase the tickets thorugh Computicket, but purchased them at the door, I am asking you how we can go about getting a refund into our bank account for the value of the tickets (I am not even asking for re-imbur*****t for all the petrol wasted to get to the pathetic show and back)

Please can you get back to me Thank you