Unapologetic ******* and then make ridiculous offer of settlement

Be very careful of this company. They quote you 1 price, take from your bank account more than they quoted you and when you check their website there is a completely different price. Then they make promises which they don't keep and then expect you to drive to them for a 3rd time to collect the overcharge. The owner Anton doesn't even bother to see you. I have been a customer of their for over 20 years. This is not they way that you should treat your customers.

You can check it for yourself. My insurance paid them for a Canon EOS 750D which on their website is R8995.00 I said that I would pay in the difference and purchase the Canon EOS 850D which on their website is R15195.00 - the difference is therefore R6200.00. They took R8701.00 from my account. That is a difference of R2501.00 which was overcharged and now they only want to refund R600.00.

What would you do?