Shameful service

Bought an Apple M1 MB Pro on 14 December the machine inexplicably died 25 March. Immediately took the machine in on 25 March for repair as I need the device for a number of projects. I left the follow up as the long weekend was nearing long weekend over Easter. After calling twice in the week of 6-8 April I was told they would call me back on the status and NEVER did. I had to phone again to see whether it was booked in ...apparently been lying around and only got booked in today 08 April. AVOID *****PLE and AVOID The Digital Experience to AVOID disappointment.