rS
renaldo S

1 reviews | Active since Mar 2009

01 Nov 2016, 11:58

Flavours Restaurant - Atrocious Service

<p>On 30 october at 14h30 myself adn my partner arrived at the hotel restaurant (Flavours) for lunch. We were asked to sit outside as the buffet time had just ended and the A la carte menu would be served from 15h00. At 15h15 we had to approach the waittress on duty to ask about moving into the restuarant. We were told that would not be possible at the moment-without any further explanation. At 15h35 we moved inside the bar area due to the cold, wherer we saw that another couple that had arrived before us had ordered and received their food already.</p> <p> </p> <p>We had to wait until almost 16h00 before we could order. Eventually we ate at 16h35.</p> <p> </p> <p>This poor level of service is not what we expected from the hotel. It was clear that the staff, except for the barman, did not care. We specifically indicated that we came to the restaurant and at no time were we given a clear reason why this could not happen. In addition, we eventually had to eat in the bar area.</p> <p> </p> <p>The restaurant and the hotel will never see us again.</p> <p> </p> <p> </p>

0
Replies (0)