******* PRACTICES AND PROCUDURES

<p>process used for me to be put under debt review was incorrect, so says my legal advisor. I am saying this because I was put under debt review by your consultants as a way to try and salvage my vehicle which was in arrears, avoiding repossession. I only app**** for a consolidation loan to cover those arrears caused by my previous unemployment in 2015. according to the assessment that was done on me by debt surgeon, I am able to make my regular payments on my accounts. But I was advised to fill in application forms that will also benefit my other accounts too. so I did. Then I was later told that they could not include the Vehicle as an Court Order was already issued by wesbank attorneys for collection, which however, defeats the purpose because the intension was to salvage the vehicle. I therefore told them not to proceed with the process anymore.</p> <p>Now my credit report states that I am under debt review and I cannot obtain credit, nor another car because of all this ******* process. So I am requesting immediate removal from the debt counselling or I will pursue this matter further, because now lawyers are charging me over R7000 for the removal of the debt counselling status. Of which I was not supposed be paying.</p> <p>furthermore, my life is on hold now without a car, credit cards and so on.</p> <p>PLEASE ATTEND TO THIS MATTER ASAP.</p>