****mers

I joined these people in good faith based on my current situation I had back at home where I lost my father inlaw and because my husband just entered back to work 4 weeks ago after being unemployed for over a year we had to find means to bury him an I could no longer continue making payments I called, texted and explained my situation and asked for a reversal the Xhosa lady was soooo rude.... she told me I isn't tell her what I'm telling her and she will speak to me the way she wants to I asked for a manger of someone else because I no longer what to deal with such customer service and she continued. I got ignored like I still am being and was eventually called by another lady who acted professional on the 28th of June who said they won't debit as I always come back to the to advise that I am still paying off thar debt and san not start with them I have not sent any details or documents to them to start the process but both of my R1000 take am being told that it paid the lawyers I can't get my money back when texting or calling you get told someone will call you back then they text you back with a bull**** answer pleade help me cancel this being and get my money back because they acting like ****mers I seached them before trying to work with them thought they okay business people who keep to their word but I was wrong please help me I want my iineh back I really need it hence I keep communication but they just blue tick you.