Zama Northmead branch TERRIBLE ATTITUDE!!!

Rude and nasty attitude by Zama in Northmead branch!!! 1st incident she tells me that I need to book a bigger locker size which I never had a problem with PUDO before delivering to door, 2nd incident my man goes drop off a parcel she captured it and I get a notification that’s it’s done then with bad attitude she stops my man as he leaves the kiosk and says the address is not correct, they are not gonna deliver the parcel and he calls to confirm and angry how rude she was ,I asked is it a big girl ? He says yes!!! She needs to work on her attitude , if this is not attended and she fixes her customer service, I am taking this to the Ombudsman! I will be using that kiosk often. I have been happy with 7-8 different kiosks.