Worst Service

They mixed up two deliveries. A parcel that had to go to Rustenburg went to Thabazimbi and vice versa. These are essential products for customers. Then we called the call center and Maria who sounded like having her lunch in her mouth, told me they don't do such things - well you did. We had to send them an email, which we did. Customers wanting to know where their products are, we phoned back. Firstly, Maria then said she will look at the email tomorrow. What the actual f***?? Put the phone down without saying anything after we said we will hold as we need answers for our customers. Tried to speak to her supervisor without any success as the call center keeps you on hold for minutes. After the second time of being cut off - hopefully hellopeter will give some answers. Oh, and we had to fetch some of the products from The Courier Guy's warehouses as they are delayed..