Worst of Mbombela Couriers (The Courier Guy)

I wish there is a negative star rating The product that was send was not even R500 So we booked a parcel form PTA to Nelspruit it was 52cm long 43cm in width height was 40 cm weight was .536 Gr on the online booking with overnight it came out between R180.00 and R360.00 only to find out the next day they put my account on hold due to a bill of R1288.00 for the same package. then when i query it they say it is of the Volume of the package. This is what they change it to changed the weight to 24KG. I have no idea how they got best of Mbombela or is the best courier to steel money and bad service for Mbombela Service type Service level Overnight (OVN) Expected collection Tue, 9 Jul 2024 Expected delivery Today, 10 Jul 2024 – Tomorrow, 11 Jul 2024 Rate R 1 288.00 Base rate: R 1 288.00 Charged weight 24kg Actual weight 0.55kg Volumetric weight 24kg