What a joke of a company

I have never dealt with such incompetence from a well known company in my life. The AGENTS in CAPE TOWN DEPO didn't know when my parcel would be delivered OR WHEN after it was sent back to despatch. I've been calling and I keep on getting hang up on. I would NEVER EVER DEAL WITH COMPANY EVER AGAIN. BEEN CONTACTING THEM SINCE YESTERDAY AND MOST OF THEIR NUMBERS THAT I WAS PROVIDED BY COURIER GUY JOBURG WHO ALWAYS ANSWERED THEIR CALLS DID NOT WORK.