SG
Shanice G

1 reviews | Active since Feb 2025

17 Feb 2025, 18:33

Very very poor service, pathetic πŸ˜‘πŸ˜‘πŸ˜‘πŸ˜‘πŸ‘ŽπŸΎπŸ‘ŽπŸΎπŸ‘ŽπŸΎπŸ‘ŽπŸΎπŸ‘ŽπŸΎ

3 weeks ago my package was sent to me from KZN, I went to the Pudo box and put in the pin and the door did not open, I called the number on the box but no ever answers. Then it gives you a whats app open where you speak to robots which is not helpful. I called the call centre several times with no help. Eventually I managed to log this complaint, which no one gives feedback, they sent a techician to open the box a week ago, but no one can tell me where is my package, was it not supposed to go back to the sender? Like who gives this feedback if the locker was open by the technician where is my package???? Did they ***** it which is most likely what happened! Because no one can give me feedback even after they viewed camera footage, Pudo sucks, they are unprofessional and rogues, all they can say is sorry who h they are not because its not there stuff and if it was then they would make effort to find out whathappend but because its not theirs they dont care.

I also asked for a manager to call which no one did!!! How do you get help from this company??????? I want answers!

Manager! CEO! Whoever it is that's responsible of all the *********** staff! You guys have number and ref number! And if you dont there there it is the reference number ***. I want stuff!!!!!!!! Pudo I want answers!

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