Very Poor Service

Around 1 of every 3 deliveries that I get, I encounter problems with The Courier Guy, especially the Kimberley branch. On a few occasions my parcels have been delivered, without notification, to the wrong person. It has happened on several occasions, with no apologies. Drivers never adhere to a schedule and choose to deliver whenever they feel like it (Special instructions on time for delivery are NEVER followed). There is also a tendency for the courier to inform the sender of a completed delivery, without the parcel having been delivered. The Courier Guy Kimberley offices close earlier and open later than stated on the operating hours. (On several occasions, I was told that the business is not open on Saturdays / does not deliver on Saturdays).