AV
Aadilah V
1 reviews | Active since Oct 2015
02 Dec 2025, 15:00
Use only if you hate your items
I used to use pudo regularly but it's become downright dangerous. On the last two occasions, this is what my box looked like on receipt. Brand new boxes, purchased from The Courier Guy Kiosk, supposedly strong, using locker to locker to send. I have pictures.
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Replies (2)AV
Aadilah V's updateReviewer Update
02 Dec 2025, 15:01Unable to attach my images. My boxes were ripped. Like someone took a knife to it. Both times. Down the middle.
AV
Aadilah V's update02 Dec 2025, 15:01
Reviewer Update
Unable to attach my images. My boxes were ripped. Like someone took a knife to it. Both times. Down the middle.
AV
Aadilah V's updateReviewer Update
04 Dec 2025, 10:45Lacklustre (and contradictory) response from Ruben Campbell: After conducting a thorough investigation into the matter, we have concluded that there was no mishandling or negligence of your parcel during the shipping process. however how we send the parcel from our depot we palletise the parcel , meaning that the packaging might be tempered with , however there was negligence from our hubs that might have handled the parcel .
Moving forward, we recommend reviewing our packaging guidelines and adhering to our terms and conditions to ensure the safe and secure delivery of your shipments.
We sincerely apologise for this.
The damage unfortunately falls outside the coverage outlined in our shipping policy, which we know is upsetting news.
Please know that this decision was not made lightly. We genuinely value your business and your satisfaction is important to us.
Moving forward, we recommend reviewing our packaging guidelines and adhering to our terms and conditions to ensure the safe and secure delivery of your shipments.
We sincerely apologise for this.
The damage unfortunately falls outside the coverage outlined in our shipping policy, which we know is upsetting news.
Please know that this decision was not made lightly. We genuinely value your business and your satisfaction is important to us.
AV
Aadilah V's update04 Dec 2025, 10:45
Reviewer Update
Lacklustre (and contradictory) response from Ruben Campbell: After conducting a thorough investigation into the matter, we have concluded that there was no mishandling or negligence of your parcel during the shipping process. however how we send the parcel from our depot we palletise the parcel , meaning that the packaging might be tempered with , however there was negligence from our hubs that might have handled the parcel .
Moving forward, we recommend reviewing our packaging guidelines and adhering to our terms and conditions to ensure the safe and secure delivery of your shipments.
We sincerely apologise for this.
The damage unfortunately falls outside the coverage outlined in our shipping policy, which we know is upsetting news.
Please know that this decision was not made lightly. We genuinely value your business and your satisfaction is important to us.
Moving forward, we recommend reviewing our packaging guidelines and adhering to our terms and conditions to ensure the safe and secure delivery of your shipments.
We sincerely apologise for this.
The damage unfortunately falls outside the coverage outlined in our shipping policy, which we know is upsetting news.
Please know that this decision was not made lightly. We genuinely value your business and your satisfaction is important to us.