Use courier guy if you want your parcels to be destroyed when it gets to clients

So you send parcel with DONT STACK and FRAGILE and your client gets his parcel and all stuff inside is smashed? Its unacceptable!! Pls tell me why do one put those stickers and you completely destroy clients parcels?? Will def not be making use of courier guy anymore!! Then you pay extra for sameday delivery and parcels dont get delivered sameday! I spend 30k per month with courier guy and this is the level of service you get! Had enough