Unhelpful and condescending attitude from manager.

Bad Attitude from manager. Address was misread and captured incorrectly. Clerk did not read it back to customer for confirmation. That resulted in the parcel, being delivered to the wrong person. Went there to ask for help as the parcel was ment for an elderly lady. I was told that she can walk to go pick up the parcel herself or I must pay for a second service. I found the manager to be unhelpful and condescending.