Unhappy

I ordered groceries on Makro Online on the 29th April. Then it was handed to the above-mentioned company which failed me dismally. I only found out after enquiring about the whereabouts of my order that it was packed in Nelspruit, I don't know how. Then it was delivered to Burgersfort, Limpopo instead of Burgersfort street in Pretoria. They only called on the 6th of May that my order is in Limpopo. I did receive it on the 7th of May but a packet of chips is open with chips all over the box