Unhappy 🙁

I have daily parcels going out with the courier guy as I am using the makro portal. 3 of my packages have been damaged last month n sent back. It was a R1600 order. It was packaged correctly. With Fragile on it. Now it's parcels that was sent to Capetown was definitely opened before it got to the customer as the seal was broken n everything was out the bottle. My Printer messed up so I have been writing waybills out . (The driver is so use to just scanning and throwing The parcel one side . That if we write a MML number he can't accept it because I wrote what Makro supp**** ( MML number 001 at the end) He also told me that he doesn't earn commission on the parcels so if I have several parcels I must print , I cannot write it out.