THEY LOST MY PACKAGE AND ZERO COMMUNICATION

I am extremely disappointed with the service I received from the courier guy My package was not only lost, but the complete lack of communication from your team throughout this ordeal has been unacceptable.

Despite multiple attempts to get updates and clarification, I received vague responses at best—and in most cases, no response at all. A courier company’s basic responsibility is to ensure secure and timely delivery, and when issues arise, to communicate transparently and effectively. You failed on both fronts.

Not only have I lost a valuable item, but I’ve also lost time and peace of mind dealing with your disorganized and unresponsive customer service. I expected accountability and urgency, but instead was met with indifference.