Their error - my problem!

These guys incorrectly scanned a shipment (a Christmas gift for my two boys), resulting in the package being sent from George to Johannesburg instead of to Herm****. The expected delivery date was 23 December, but I have now been told it will be between 29 and 31 December. No apologies offered or attempt to rectify their error, just tough luck for their poorly serviced customer. Will definitely never use this company again!