The Most Pathetic&Useless Courier Service!!!!!

I was expecting a parcel today. The driver just buzzed me and I tried to call him back and he said he left it was not even 2 minutes when I called him back. Now I just checked the status it says delivery failed as there was no one to receive the parcel. He was not even anywhere near my place. I am home, where the hell does he get the nerve to say there was no one to receive the parcel .I am really not happy with this as it was initially supposed to be delivered yesterday. This is a gift for my son's Birthday!!! FIX THIS MESS...