THE COURIER GUY - WORST CUSTOMER SERVICE IN S.A.

The Courier Guy must be the company that have the WORST customer service in S.A. They will pass you on from dept. to dept. without anyone competent to resolve a small matter. For years their Pudo app has taken unauthorised sums of money from our account, the most recent amount was R69 on 24/11/2025. This matter was reported immediately to TCG at Springbok and the Pudo helpdesk. Even a Head Office number was contacted and Pudo Direct was phoned. We were passed on to *** and *** who in turn keep on passing us on from person to person who keep asking the same info. Regardless of replying with the requested info, YOU WILL GET NOWHERE as NOT ONE of them reached out to help. We have lost more than a R1000 over a period of time as a result of this pathetic Pudo app that has recently become The Courier Guy app. It has more glitches than any other app we've used, and they just can't seem to get it sorted out. I hope someone competent enough sees this complaint and make an effort to follow up on it, as we are NOT willing to lose anymore money!