The courier guy spins a web of lies

I chatted with a person on Saturday after I saw am email stating that they couldn't deliver my parcel. I told them I had someone at home and the driver wasn't there. They said they tried phoning me, but I have no missed calls or any notification of missed calls. The person chatting for Port Edward kiosk said they'll deliver today (Monday) when I called, they said they'll deliver tomorrow. (Tuesday) even though I took today off to wait for this parcel. I am very very appalled