THE COURIER GUY SERVICES ARE GETTING SLOPPY

I have been with The Courier Guy for over 6 years now and never have I been so disappointed in thier service. My client only received one piece of her parcel and the rest is dissappeared into thin air. I phone in and they promised it would be delivered today and my client still hasn't received her things. I DON'T RECOMMEND USING THE COURIER GUY!!!!! THEY HAVE GOTTEN SLOPPY THESE PASS 3 YEARS AND COVID IS NOT AN EXCUSE!!!!!!