The Courier Guy is useless

I recently placed an order with Salon 500, specifically requesting that they use an alternative courier instead of Fastway Couriers, as my past experience with them involved excessive delays. Unfortunately, today, The Courier Guy proved to be an even bigger disappointment. They misrouted my parcel to Cape Town when it was supposed to be delivered to Bloemfontein.

It has now been four working days since I placed my order, and this level of inefficiency is unacceptable. To make matters worse, I have had previous unpleasant experiences with The Courier Guy, including instances where they delivered my parcel to the wrong recipient. At this point, their service has been consistently unreliable and incredibly frustrating.