The Courier Guy is a *****

I've seen so many complaints regarding The Courier Guy, and it seems to me that this business just don't care about bad reviews or any complaints

I had numerous bad experiences with them. Damaged deliveries because they put very heavy boxes on top of my boxes, even though the whole box was labeled Handle with care.

And like today. The driver were at my supplier for pickup, told the lady he will be back, and just never went back. Then I received an email, order not ready, while it was ready YESTERDAY already.

So I ask everyone, what can we do? Head office don't even reply to the complaints. Go and see even on facebook, the complaints there. You can send them an email, you will get a reply, we will look into it, and then you will never hear back from them

I'm sure what they are doing is *****. This is their commitment:

The Courier Guy's Commitments Speed and Reliability : The company aims to ensure that your packages arrive on time, every time, with services like local same-day, local overnight, and regional overnight options available. Extensive Network : With over 2,500 drivers, 1,200+ lockers, and 200 kiosks nationwide, The Courier Guy provides a wide reach for efficient and convenient deliveries. Customer Focus : The Courier Guy emphasizes innovative, efficient, and customer-centric solutions, offering a broad spectrum of logistics services for businesses and individuals. Tracking and Communication : Customers can track their shipments, with improvements in the tracking system providing more accurate updates. Services Offered Same-Day Delivery : Specific delivery windows are provided for urgent items. Overnight Services : Available for local, regional, and express deliveries. Flyer Service : A specialized service for parcels shipped in flyer bags for both same-day and overnight deliveries. Locker & Kiosk Services : Secure and convenient drop-off and collection points for parcels. For Support and Issues If you have an issue with a shipment, such as damage or loss, you should contact customer support immediately via WhatsApp at *** or email ***.

So now what? They can commit but don't really need to commit?