The Courier Guy driver

The CourierGuy delivery service is pathetic and unprofessional. They hire a bunch of *********** people to carry parcels. They could not come to my address, they called me to meet them halfway but I was charged R150 for a delivery to the address I registered. They are not good for business because now I will never buy to a company that uses them as their delivery service. What a horrible experience!!! The guy even told me to suit myself since I could not meet him where he was! He told me he has a lot of parcels that he has to deliver!!! I WANT MY PARCEL DELIVERED AT MY ADDRESS AS I PAID FOR THIS SERVICE