The Courier Guy Demands Extra Payment & Threatens Destruction of My Goods!

I am extremely disappointed with The Courier Guy’s handling of my delivery request logged on 18 August 2025 (Ticket #***3). Despite providing proof of payment and order allocation via Takealot, I have received conflicting updates and no resolution. A second ticket (#***0) was also ignored with the same generic “escalated” response. This failure has caused direct financial losses to my business and is putting my Takealot seller performance and reputation at serious risk.Over and above these losses, I am now being told that I must pay additional money to have this undelivered order shipped back to me, with the shocking threat that it will be destroyed if I do not comply. This is completely unacceptable, *********, and exploitative.