The Courier Guy courier service no viable option for courier needs

On the 22 of May 2020 I trustingly availed the services of the courier company-"The Courier Guy",to collect and deliver a large 112cmc119cmx9cm box parcel,of which the content is unique and irreplaceable,to a client of mine in Cape Town, the parcel,to this day,05 June 2020, had never reached its destination.After numerous enquiries by my client it is clear that the parcel got lost in transit and that the Courier Guy is helpless and totally uncooperative in lending any assistance in locating the parcel. My client's continued enquiries are simply passed from border to post.My client,out of sheer desparation,has phoned the office of the CEO, Mr.Stephen Gleisner,whom,despite his Personal Assistant's,Ms.Yolandi Smit's, promise that Mr. Gleisner will promptly revert,seemingly,has no interest in redeeming his company's bad rep in dealing with customer complaints or its questionable reputation as a trustworthy courier company,as he is yet to return the call.I am appauled by the service standards and the poor handling of the situation by all the managers and Mr.Stephen Gleisner from "The Courier Guy".I WILL NEVER USE "THE COURIER GUY"AGAIN and I advise you to seriously consider trusting "The Courier Guy " with your valuable parcels.