THE COURIER GUY CAN NOT BE TRUSTED WITH YOUR PARCELLS

Why does the courier guy advertise safety of there clients parcels if they do not provide it. Why do we as clients gets PIN numbers but the drivers does not ask or use them. They rather trust that someone else signs the waybill or signs the waybill themselves and this is exactly what happened to our parcel because the PIN was not used so the parcel was not delivered correctly. So I think The Courier Guy must make a choice either use the PIN only which is saver or uses the WAYBILL but not both - because clearly can the Drivers not be trusted! And because of this The Courier Guy lost our trust and 3 customers.