The Courier Guy

Be aware that if your parcel is been transported by The courier Guy and its hijacked they take no responsibility for your loss if you don't take out insurance for loss which I find totally unaceptable.. Who has ever heard such nonsense they don't tell there this fact until your gear is not with you the owner,,, who's to say there staff didn't ***** it.. I lost a R1000 rand football shirt So be warnedRichard Scott The following note has been added to the shipment: Dear Client We regret to inform you that our truck has been hijacked on the 23rd of April 2023 and your parcel was unfortunately amongst the freight that has been taken. Case number CAS464/4/2023 Please refer to our website: www.thecouierguy.co.za and click on the Helpdesk icon. You can then submit a liability claim Please make sure you complete all fields and attach the required documents Cost invoice Proof of banking Copy of ID Signed declaration of non-insurance affidavit (You can download it here - https://www.thecourierguy.co.za/wp-content/uploads/2022/01/Declaration_of_Non_Insurance_Affidavit.docx ) Claim form for clients If you cannot find the page- Click on the following link: https://thecourierguy.zendesk.com/hc/en-us/requests/new?ticket_form_id=*** Payments are liability cover dependent and not guaranteed. If you did not take liability cover with The Courier Guy and indicated this on the shipment we assume you have your own Goods in Transit cover and will need to claim accordingly. Kindly send all relevant requested documentation within 7 working days in order to finalize. Unfortunately, if documents are not received within this period, all claims will be forfeited. We understand the sensitivity of the situation and apologize for this inconvenience caused to yourself as well as your customers. This email is in regard to the following shipments: CSZ5381 Kind regards, The Courier Guy this is at best sharp practise and art worst ******* DISGUTING COMPANY.....