Thanks courier guy you have two parcels you are meant to deliver to me and guess what you are sitting on them and not advising me of the tracking number or progress

Thanks courier guy you have two parcels you are meant to deliver to me and guess what you are sitting on them and not advising me of the tracking number or progress. You want to handle out packages to what...***** them. Best part is I cannot find out a single thing because I have no information to give and your consultants won't lift a finger without a tracking number. Hope all your customers see this and stop using your service