Terrible terrible terrible service

Your service is a disgrace!!!! I phoned customer care to find out about my package which should have been delivered 2days ago as it was posted as overnight delivery, only for my call to be cut after waiting 25mins to be 1st in the que... The blerr

y agent just said hallo then hung up!!! How rude and unprofessional!!!!! Waisting my airtime and time!!!!!! We leaving JHB on the 19th of December and need the package before then!!!!!!!!

What a way to ruin a festive spirit!!!!!!