1 reviews | Active since Aug 2018
TERRIBLE SERVICE, THEY DO NOT SEEM TO HAVE ANY UNDERSTANDING OF LOCATIONS...
A rating of 1 is too much for this company. I received their email after the supplier gave them my details to deliver my parcel. The address was badly wrong, not even in the same province - in fact, there were portions of Easter and Western Cape in the address. I emailed them to advise them of this major error and supp**** the correct address in the WESTERN CAPE. The supplier emailed, sent a WhatsApp, and called them to advise them of the error too. After about four emails from them telling me they would attend to this, I received another email asking them if they now had the correct address. This was so poor it was hilarious, they had the exact same incorrect address as the first email. I then repeated everything again but still, the parcel ended up at some place in the EASTERN CAPE instead of WESTERN CAPE. I have sent another email and hoping my parcel will arrive this week. If not, they should pay for the loss, it was an expensive parcel. I'd recommend you think twice before using this courier company, their service is non-existent.
