JM
Julie M
1 reviews | Active since Aug 2019
27 Oct 2021, 11:00
Terrible service
Poor customer service. They cannot spell my business name. My emails to them are very clear with Information. I have started taking pictures of the packages. The condition I receive them in. I had a parcel that was lost for 3 weeks because of the lack of information filled in on the way bill and envelope.
They do not have enough staff working at the kiosk.
They refuse to open an account even though I use them frequently for my business parcels.
Due to their incompetence I cannot get the missing parcel I just collected yesterday, returned to sender because the sender has a 5 day return policy.
It's not good enough.
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