Terrible ordeal.

Terrible ordeal.

The delivery personnel imposed a 50% surcharge for utilizing the online feature, which is meant to enhance client convenience.

I ended up paying an additional R560 due to this excessive charge for utilizing the feature.

I posed this question to them: picture being forced to pay extra when purchasing an item on Takealot that you wouldn't have spent R500 on initially, and now you're burdened with an extra R560 charge.

Both the online team and the George Team displayed deplorable customer service.