Super rude driver

I ordered a bar fridge from Makro Online on the 4th of July 2024 and my delivery as scheduled for the 9th of July 2024. On the 8th, I received an sms and email that stated that my parcel was now with the courier. I didn't receive my parcel or any sort of communication on the 9th. On the 10th the driver calls shouting, telling me he's been hooting at the gate and I'm not coming out. He then claims that he sent an sms early in the morning to say my order was out for delivery. I double checked my phone and there was no sms. He immediately sents the sms(code), didn't even apologize since it was HIS mistake then marks it delivered and left.