Sucky service

By far the worst service. If i could give -100 star rating that would be my go to without question.

I called earlier today because i tracked my package and according to the tracking it had not left Durban, so phoned and was told my package is in CPT and i can come collect i just need to pay R169.

Send my husband there to collect and the price increases to R208, and they cant find the other half of my parcel.

My husband was there for 2 hours and they told him that the other half of my parcel was on its way to JHB...at which point i phone and i am told the parcel cost is now R289 and hasn't even Landed in JHB yet and i will only get my parcel next week.

No one could come up with a resolution to fix the problem, no one could give us a direct answer for a price. I was told a manager would contact me and NO ONE has contacted me.

My husband lost out on work because he waited for 2 hours. We wasted our money on petrol going there and leaving without our parcel.

We now have to waste more money going there (please note that it is a far drive for us) because our time and money was wasted.

I really hope someone high up sees this and makes a plan to fix this mess up.