Stay away from PUDO services.

I needed invoices for payments that I made for the PUDO service. Their system would not allow for me to download the invoices. I contacted support, via Whatsapp. They tried to talk me through the system, as though I am an idiot. After establishing that I was doing everything right and that I was getting a technical error, they asked me to take a screenshot of the error so that they could escalate. I explained that I could not take a screenshot because the error was only displaying for 1.5 seconds - not long enough for me to take a screenshot. I asked if they could just send me my invoices and fix the problem in their own time. They told me there is nothing wrong with their system and that if I need proof of payment, I can get in touch with my bank. The agent would not give me their name and just ended the chat. I called and asked to speak to someone in management. I was told that I needed to send a complaint via email. Guess where that complaint will end up? Missing. They dodge accountability and hide behind their systems. Typical South Africa. I have used and advocated for PUDO for years. Never again.