SORRY... POOREST SERVICE EVER!

QUOTED TEXT: (26/01/22) 15:41pm

Good day, Please note that I asked Sharon to send you the refund procedures, unfortunately we cannot accept the EFT payment. Show quoted text

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And days went by and not a word from The Courier Guy!

QUOTED TEXT: (28/01/22) 14:27pm

We have set out procedures that need to be adhered to. I understand that you made a payment ( and your frustration) and I have emailed.... to get in contact with you regarding the refund.

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Again days went by and not a word from The Courier Guy!

Not a single employee did anything. I made a telecom and had a lengthy conversation. I send the requested bank confirmation letter with my ID.

FYI I phoned and make sure they start the refund process.

QUOTED TEXT: (28/01/22)

Good day Deon

Thank you so much. Will hand in today.

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They know the urgency... will hand it in today. Not now....but today!

Since the the 21/0122 to 31/01/22 no refund!

Loosing my pose and my money from.my business die to them should be a crime in my eyes!

QUOTED TEXT: (31/01/22) 15:06pm

Good day Deon

I have handed in your refund to accounts and I explained the urgency. It will be processed by Wednesday.

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MORE THAN 2 WEEKS FOR REFUND????