SHOCKING SERVICE BY THECOURIERGUY

The courier guy used to have good service. However my recent experience has left me without words to describe how shockingly poor their service had been and trying to call their Johannesburg offices had left me at a lost of words and ragingly angry. They would answer my calls and then make me hold for 20 minutes or more, to then without informing me, simply transferring the call to which I can only assume is a person called LUANKA, which is allegedly the Operations manager. I have left several messages for that same person and not ONE call has been return. My parcel is missing and Friday I was told that they had a system breach. How comforting. Wonder how many persons' information had been compromised. Poor, useless, rude, inefficient, lacking are all words that now comes to mind when I hear "the courier guy. At the time of writing this my parcel is still MIA with NO EXPLANATION from the courier guy.