Shocking delivery service

Received a delivery from the same driver in the last 2 weeks, My first concern is, does The Courier Guy company follow any sort of Protocol with regards to the COVID 19 epidemic we are currently going through, are your Drivers supp**** with the necessary COVID 19 equipment i.e Hand Sanitizer / Disinfectant and masks and do they actually use it, the answer there would be NO for the guy that has delivered to me twice now. My second concern is why do we still need to sign a waybill when other courier companies scan and leave the parcel on the floor for you to take the parcel. I have no idea who has touched my parcel or the paper I need to sign or the pen, at least today I took my own pen with me to sign. and my last complaint is : You really need too teach the driver that delivered to me on both occasions some manners, how do you phone a customer and say "courier outside" I go outside I don't get greeted, he doesn't even climb out the car, I get handed a pen that hasn't been sanitized the last time I asked him to sanitizer the pen he had a huge attitude about that. All I can say is WOW absolutely shocking!!!