*********** service

On Friday I received a confirmation that my Pudo parcel has arrived. Later a man from T CG called to say they will still deliver. 6 hours later they still did not deliver. I phoned about 5 times, they just told me the driver did not answer, they did not know where the parcel was. Their Facebook portal td me it was in the pudo locker. I went there. NO PARCEL. I needed it urgently. The incompetence of the driver and call centre is ridiculous. Will never support them again. Hopefully I will still receive the parcel as it seems to have disappeared.