Rude employees and disrespectful way of dealing with clients

Deeply disappointed in the service i got on Wednesday the 2nd of June 2021 as i am a regular customer and have spent alot of money supporting them through doing all my business parcels through them.

I arrived there 10 minutes before closing time and was treated very poorly. I would not have the time later in the week as my parcels was urgent.

It seemed they were irritated with my presence as i was there 10 mins before closing time even the manager (i think he was the manager) had an arrogant way of speaking to me and when i said "sorry for bothering you just before closing time" he said something mocking me again but so that i could not hear what he was saying and the others laughed.

This is the service i get as a well known customer there.

This wasn't all they said they could not process my payment although i was there before closing time and i needed to do an eft payment.

I did that in front of them and showed it to them they said i must email it as i did.

Today after 5 days they phone me again asking for proof of payment, i then sent it again and my parcels have still not been sent out and as i stated these parcels were very urgent and important.

I am very disguated with this poor service i will not make use of them again and this after ive been making use of them for months!!

No matter if a client arrives two minutes before closing time you treat that person with respect and not the way i was treated after i have been a loyal customer for so long!!