Rather use the Post office than the Courier guy - the courier guy is unreliable!

Ordered and paid "matt armour" from Granny B in JHB on the 11 Dec 2019. I received email with tracking number from Granny B on the 12 Dec 2019 "Tracking number: The Courier Guy - OLW*** " It is now 22 Dec 2019 still no parcel and no email - NOTHING from "The Courier Guy" It is shocking beyond believe - needless to say next time I'll ask for a courier company THAT I CAN RELY ON!